The current official Bina-Istra Toll Price List can be downloaded here.
General terms and conditions for Istrian Y motorway use and toll collections can be downloaded here.
Unilateral termination of contract form can be downloaded here.
Request to cancel the ENC Package / ENC Package Next form can be downloaded here.
CALL US OR ARRANGE A CALL
If you have any questions or difficulties, or if you want to learn more about our services, call our operator
or arrange a call
CALL US
ARRANGE A CALL
Toll-free phone number
0800 600 601
(calls from Croatia only)
International calls
+385 (0)52 219 316
Toll-free phone service working hours:
MON to SAT from 07:00 to 19:00
Points of sale are closed on Sunday and public holidays.
SMS TOP-UPS
Top up your ENC account via your mobile phone
SMS Top Up Service is available 24/7
and is the fastest way of account top-up*
Access
SMS Top-Up
BANK CARD TOP-UPS
Pay by bank card of your choice for a secure and fast top-up
Register your card for an even faster top-up
Access Bank Card Top-Up
2D BARCODE TOP-UPS
Select the newest top-up method and use your mBanking application to top-up the account with an amount of your choice by scanning the 2D Barcode
2D Barcode is ideal for those who want to top-up their account in a fast, secure and simple way
See instructions for use of the service
Access
2D Barcode
Top-Up
TOP UP BY REQUESTING A QUOTATION-PROFORMA INVOICE
Topping-up based on a pro-forma invoice is a proven method of payment for companies*
Visit your user pages to select the preferred amount of top-up and make payment based on the proforma invoice
Access Proforma Invoice Top-Up
POINTS OF SALE
Our staff will be happy to provide information on the services we offer
Our points of sale are located at:
- Učka Tunnel Toll Plaza (Istrian end)
- Pula Toll Plaza
- Umag Toll Plaza
Toll-free phone number
0800 600 601
(calls from Croatia only)
Points of sale and toll-free phone service working hours:
MON to SAT from 07:00 to 19:00
Points of sale are closed on Sunday and public holidays.
SMS TOP-UPS
Top up your ENC account via your mobile phone
SMS Top Up Service is available 24/7
and is the fastest way of account top-up*
Access
SMS Top-Up
BANK CARD TOP-UPS
Pay by bank card of your choice for a secure and fast top-up
Register your card for an even faster top-up
Access Bank Card Top-Up
2D BARCODE TOP-UPS
Select the newest top-up method and use your mBanking application to top-up the account with an amount of your choice by scanning the 2D Barcode
2D Barcode is ideal for those who want to top-up their account in a fast, secure and simple way
Access
2D Barcode
Top-Up
TOP UP BY REQUESTING A QUOTATION-PROFORMA INVOICE
Topping-up based on a pro-forma invoice is a proven method of payment for companies*
Visit your user pages to select the preferred amount of top-up and make payment based on the proforma invoice
Access Proforma Invoice Top-Up
POINTS OF SALE
Our staff will be happy to provide information about the services we offer
Our points of sale are located at:
- Učka Tunnel Toll Plaza (Istrian end)
- Pula Toll Plaza
- Umag Toll Plaza
Points of sale and toll-free phone service working hours:
MON to SAT from 07:00 to 19:00
Points of sale are closed on Sunday and public holidays.
Toll-free phone number
0800 600 601
(calls from Croatia only)
SMS TOP-UPS
Top up your ENC account via your mobile phone
SMS Top Up Service is available 24/7
and is the fastest way of account top-up*
See instructions for use of the service
Access
SMS Top-Up
BANK CARD TOP-UPS
Pay by bank card of your choice for a secure and fast top-up
Register your card for an even faster top-up
See instructions for use of the service
Access Bank Card Top-Up
2D BARCODE TOP-UPS
Select the newest top-up method and use your mBanking application to top-up the account with an amount of your choice by scanning the 2D Barcode
2D Barcode is ideal for those who want to top-up their account in a fast, secure and simple way
See instructions for use of the service
Access
2D Barcode
Top-Up
TOP UP BY REQUESTING A QUOTATION-PROFORMA INVOICE
Topping-up based on a pro-forma invoice is a proven method of payment for companies*
Visit your user pages to select the preferred amount of top-up and make payment based on the proforma invoice
See instructions for use of the service
Access Proforma Invoice Top-Up
POINTS OF SALE
Our staff will be happy to provide information about the services we offer
Our points of sale are located at:
- Učka Tunnel Toll Plaza (Istrian end)
- Pula Toll Plaza
- Umag Toll Plaza
Toll-free phone number
0800 600 601
(calls from Croatia only)
Points of sale and toll-free phone service working hours:
MONDAY to SATURDAY
from 07:00 to 19:00
Closed on Sunday and public holidays.
SMS TOP-UPS
Top up your ENC account via your mobile phone
SMS Top Up Service is available 24/7
and is the fastest way of account top-up*
Access
SMS Top-Up
BANK CARD TOP-UPS
Pay by bank card of your choice for a secure and fast top-up
Register your card for an even faster top-up
Access Bank Card Top-Up
2D BARCODE TOP-UPS
Select the newest top-up method and use your mBanking application to top-up the account with an amount of your choice by scanning the 2D Barcode
2D Barcode is ideal for those who want to top-up their account in a fast, secure and simple way
See instructions for use of the service
Access
2D Barcode
Top-Up
TOP UP BY REQUESTING A QUOTATION-PROFORMA INVOICE
Topping-up based on a pro-forma invoice is a proven method of payment for companies*
Visit your user pages to select the preferred amount of top-up and make payment based on the proforma invoice
Access Proforma Invoice Top-Up
POINTS OF SALE
Our staff will be happy to provide information about the services we offer
Our points of sale are located at:
- Učka Tunnel Toll Plaza (Istrian end)
- Pula Toll Plaza
- Umag Toll Plaza
Toll-free phone number
0800 600 601
(calls from Croatia only)
Points of sale and toll-free phone service working hours:
MON to SAT from 07:00 to 19:00
Points of sale are closed on Sunday and public holidays.
SMS TOP-UPS
Top up your ENC account via your mobile phone
SMS Top Up Service is available 24/7
and is the fastest way of account top-up*
Access
SMS Top-Up
BANK CARD TOP-UPS
Pay by bank card of your choice for a secure and fast top-up
Register your card for an even faster top-up
Access Bank Card Top-Up
2D BARCODE TOP-UPS
Select the newest top-up method and use your mBanking application to top-up the account with an amount of your choice by scanning the 2D Barcode
2D Barcode is ideal for those who want to top-up their account in a fast, secure and simple way
Access
2D Barcode
Top-Up
TOP UP BY REQUESTING A QUOTATION-PROFORMA INVOICE
Topping-up based on a pro-forma invoice is a proven method of payment for companies*
Visit your user pages to select the preferred amount of top-up and make payment based on the proforma invoice
Access Proforma Invoice Top-Up
POINTS OF SALE
Our staff will be happy to provide information about the services we offer
Our points of sale are located at:
- Učka Tunnel Toll Plaza (Istrian end)
- Pula Toll Plaza
- Umag Toll Plaza
Toll-free phone number
0800 600 601
(calls from Croatia only)
Points of sale and toll-free phone service working hours:
MON to SAT from 07:00 to 19:00
Points of sale are closed on Sunday and public holidays.
Toll-free phone number
0800 600 601
(calls from Croatia only)
International calls
+385 (0)52 219 316
Toll-free phone service working hours:
MON to SAT from 07:00 to 19:00
Points of sale are closed on Sunday and public holidays.
CALL US OR ARRANGE A CALL
If you have any questions or difficulties, or if you want to learn more about our services, call our operator
or arrange a call
CALL US
ARRANGE A CALL
Toll-free phone number
0800 600 601
(calls from Croatia only)
International calls
+385 (0)52 219 316
Toll-free phone service working hours:
MON to SAT from 07:00 to 19:00
Points of sale are closed on Sunday and public holidays.
WRITE TO US
Send us your questions or suggestions now via the online form below. Our Customer Service will respond as soon as possible.
Write to us now
Write to us to our mailing address:
Bina-Istra
Služba za korisnike
Zrinšćak 57
52426 LUPOGLAV
CALL US OR ARRANGE A CALL
If you have any questions or difficulties, or if you want to learn more about our services, call our operator
or arrange a call
CALL US
ARRANGE A CALL
Toll-free phone number
0800 600 601
(calls from Croatia only)
International calls
+385 (0)52 219 316
Toll-free phone service working hours:
MON to SAT
7:00 to 19:00
Points of sale are closed on Sunday and public holidays.
WRITE TO US
Send us your questions or suggestions now via the online form below. Our Customer Service will respond as soon as possible.
Write to us now
Write to us to our mailing or e-mail address:
Bina-Istra
Služba za korisnike
Zrinšćak 57
52426 LUPOGLAV
E-mail:
CATEGORY IV
a) Motor vehicles with four or more axles, whose maximum permissible mass exceeds 3,500 kg.
b) Motor vehicles with two axles, whose maximum permissible mass exceeds 3,500 kg, towing a trailer with two axles.
c) Motor vehicles with three axles, whose maximum permissible mass exceeds 3,500 kg, towing a trailer, regardless of the number of axles of the trailer.
Before paying the toll, please check the vehicle category and toll amount on the toll lane display. If you need additional information, contact our Help Desk before making your payment by pushing the button with earphone picture.
The toll system applicable on the Istrian motorway classifies vehicles into five categories. Classification criteria are in compliance with the Roads Act (OG 84/11, 22/13, 54/13, 148/13, 92/14, 110/19, 144/21, 114/22, 4/23 and 133/23) – Tolling Ordinance (OG 139/13, 122/14, 96/17, 151/22 and 88/24).
Current vehicle classification rules can be found in the official Bina-Istra Toll Price List and the related Terms and Conditions (1 MB). Download here.
Toll-free phone number
0800 600 601
(calls from Croatia only)
International calls
+385 (0)52 219 316
CATEGORY III
a) Motor vehicles with two or three axles, whose maximum permissible mass exceeds 3,500 kg.
b) Motor vehicles with two axles, whose maximum permissible mass exceeds 3,500 kg, towing a trailer with one axle.
c) Motor vehicles defined in Category II, towing a trailer, regardless of the number of axles of the trailer.
Before paying the toll, please check the vehicle category and toll amount on the toll lane display. If you need additional information, contact our Help Desk before making your payment by pushing the button with earphone picture.
The toll system applicable on the Istrian motorway classifies vehicles into five categories. Classification criteria are in compliance with the Roads Act (OG 84/11, 22/13, 54/13, 148/13, 92/14, 110/19, 144/21, 114/22, 4/23 and 133/23) – Tolling Ordinance (OG 139/13, 122/14, 96/17, 151/22 and 88/24).
Current vehicle classification rules can be found in the official Bina-Istra Toll Price List and the related Terms and Conditions (1 MB). Download here.
Toll-free phone number
0800 600 601
(calls from Croatia only)
International calls
+385 (0)52 219 316
Before paying the toll, please check the vehicle category and toll amount on the toll lane display. If you need additional information, contact our Help Desk before making your payment by pushing the button with earphone picture.
The toll system applicable on the Istrian motorway classifies vehicles into five categories. Classification criteria are in compliance with the Roads Act (OG 84/11, 22/13, 54/13, 148/13, 92/14, 110/19, 144/21, 114/22, 4/23 and 133/23) – Tolling Ordinance (OG 139/13, 122/14, 96/17, 151/22 and 88/24).
Current vehicle classification rules can be found in the official Bina-Istra Toll Price List and the related Terms and Conditions (1 MB). Download here.
CATEGORY II
a) Motor vehicles with two axles, of a height more than 1.90 m, whose maximum permissible mass does not exceed 3,500 kg.
b) Motor vehicles belonging to Category I and Category IA vehicle towing a trailer, regardless of the number of axles and height of the trailer.
Toll-free phone number
0800 600 601
(calls from Croatia only)
International calls
+385 (0)52 219 316
Before paying the toll, please check the vehicle category and toll amount on the toll lane display. If you need additional information, contact our Help Desk before making your payment by pushing the button with earphone picture.
The toll system applicable on the Istrian motorway classifies vehicles into five categories. Classification criteria are in compliance with the Roads Act (OG 84/11, 22/13, 54/13, 148/13, 92/14, 110/19, 144/21, 114/22, 4/23 and 133/23) – Tolling Ordinance (OG 139/13, 122/14, 96/17, 151/22 and 88/24).
Current vehicle classification rules can be found in the official Bina-Istra Toll Price List and the related Terms and Conditions (1 MB). Download here.
CATEGORY I
Motor vehicles with two axles, of a height up to 1.90 m
Toll-free phone number
0800 600 601
(calls from Croatia only)
International calls:
+385 (0)52 219 316
CATEGORY IA
Motorbikes, mopeds with 3 wheels and all-terrain vehicles (quads)
Before paying the toll, please check the vehicle category and toll amount on the toll lane display. If you need additional information, contact our Help Desk before making your payment by pushing the button with earphone picture.
The toll system applicable on the Istrian motorway classifies vehicles into five categories. Classification criteria are in compliance with the Roads Act (OG 84/11, 22/13, 54/13, 148/13, 92/14, 110/19, 144/21, 114/22, 4/23 and 133/23) – Tolling Ordinance (OG 139/13, 122/14, 96/17, 151/22 and 88/24).
Current vehicle classification rules can be found in the official Bina-Istra Toll Price List and the related Terms and Conditions (1 MB). Download here.
Toll-free phone number
0800 600 601
(calls from Croatia only)
International calls
+385 (0)52 219 316
ONLINE ORDER FORM
Order your ENC On-Board Unit online, select your preferred delivery method and become our subscriber.
Leave your contact details so that we can contact you and complete the online purchase
Order Form
Our Highlights
international
certificates
ISO 14001
ISO 9001
ISO 39001
ISO 45001
ISO 50001
5
Traffic Safety on
the Istrian Motorway
Euro RAP
Toll-free phone 
Write to us 
FAQ