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HR  |  EN

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Moral and ethical behaviour has become an unavoidable element of the day-to-day operations of Bina-Istra. The Code of Ethics was adopted in 2012 clearly defining 10 principles of operations to be followed by Bina-Istra. The principles stem from the moral and legal rules and regulations:

1. A strict following of laws, regulations and internal rules of the Group, especially in the fields of labour, employment, health, safety and environmental protection,
2. Respect for all employees with a particular emphasis on safety during the performance of their duties,
3. Fairness and transparency to customers, shareholders and partners,
4. Credibility and reliability of internal control, accounts and financial information,
5. Respect of the rules of free competition and rejection of corruption of every form,
6. Loyalty to the company, avoidance of conflict of interest and infringement of data confidentiality
7. Solidarity within the Group,
8. Safekeeping of the assets of the Group, in particular by not using them for private purposes or by stealing them,
9. Constant care for quality and sustainable development,
10. Political neutrality of the company, avoidance of funding of political activities

The commitment to ethical operation requires respect of the above listed values by all employees.
In order to achieve the greatest level of transparency to its workers, business partners, users and wider community, the Company defined a new way of reporting possible departures from the values embedded in the Code of Ethics.

This new way of reporting is regulated by the Procedure for determining wrongdoing. If you have information about illegal or unethical actions in Bina-Istra operations, please fill in and provide us with the Wrongdoing Report Form

If you notice an irregularity or a hazardous situation during the construction works, please notify us via the online Complaint Form.

 

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CALL US OR ARRANGE A CALL

If you have any questions or difficulties, or if you want to learn more about our services, call our operator
or arrange a call

CALL US

ARRANGE A CALL

Toll-free phone number
0800 600 601
(calls from Croatia only)


International calls
+385 (0)52 601 160


Toll-free phone service working hours:
MON to SAT
7:00 to 19:00
Points of sale are closed on Sunday and public holidays.

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WRITE TO US

Send us your questions or suggestions now via the online form below. Our Customer Service will respond as soon as possible.

Write to us now

Write to us to our mailing address:

Bina-Istra
Služba za korisnike
Zrinšćak 57
52426 LUPOGLAV

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CALL US OR ARRANGE A CALL

If you have any questions or difficulties, or if you want to learn more about our services, call our operator
or arrange a call

CALL US

ARRANGE A CALL

Toll-free phone number
0800 600 601
(calls from Croatia only)


International calls
+385 (0)52 601 160


Toll-free phone service working hours:
MON to SAT
7:00 to 19:00
Points of sale are closed on Sunday and public holidays.

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  Refresh Captcha  
 

WRITE TO US

Send us your questions or suggestions now via the online form below. Our Customer Service will respond as soon as possible.

Write to us now

Write to us to our mailing address:

Bina-Istra
Služba za korisnike
Zrinšćak 57
52426 LUPOGLAV

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Management
Dario Silić, General Manager

Supervisory Board
Charles Andre Gilbert Paradis - Chairman
Mauro Hervat – Member
David Gabelica - Member
Sebastien Pejoan - Member
Snježana Ceković – Member
Ksenija Bertić - Member
Darko Bubalo – Member
Emmanuel Faugere - Member
Nicolas Cagnato - Member
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Management
Christian Santaleza, Managing Director

Supervisory Board
Charles Andre Gilbert Paradis - Chairman
Sebastien Pejoan - Member
Nicolas Cagnato - Member
Šime Vidulin - Member
David Gabelica - Member
Ivica Križanić - Member
Egon Raspor – Member
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Shareholding Structure

Our Highlights

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Address: Zrinšćak 57, Lupoglav 52426
Tel: +385 (0)52 60 11 13
Fax: +385 (0)52 60 11 19


Public Relations
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.