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Toll


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CALL US OR ARRANGE A CALL

If you have any questions or difficulties, or if you want to learn more about our services, call our operator
or arrange a call

CALL US

ARRANGE A CALL

Toll-free phone number
0800 600 601
(calls from Croatia only)


International calls
+385 (0)52 219 316


Toll-free phone service working hours:
MON to SAT from 07:00 to 19:00
Points of sale are closed on Sunday and public holidays.

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WRITE TO US

Send us your questions or suggestions now via the online form below. Our Customer Service will respond as soon as possible.

Write to us now

Write to us to our mailing address:

Bina-Istra
Služba za korisnike
Zrinšćak 57
52426 LUPOGLAV

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CALL US OR ARRANGE A CALL

If you have any questions or difficulties, or if you want to learn more about our services, call our operator
or arrange a call

CALL US

ARRANGE A CALL

Toll-free phone number
0800 600 601
(calls from Croatia only)


International calls
+385 (0)52 219 316


Toll-free phone service working hours:
MON to SAT
7:00 to 19:00
Points of sale are closed on Sunday and public holidays.

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WRITE TO US

Send us your questions or suggestions now via the online form below. Our Customer Service will respond as soon as possible.

Write to us now

Write to us to our mailing or e-mail address:

Bina-Istra
Služba za korisnike
Zrinšćak 57
52426 LUPOGLAV

E-mail: Ova e-mail adresa je zaštićena od spambota. Potrebno je omogućiti JavaScript da je vidite.

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CATEGORY IV

a) Motor vehicles with four or more axles, whose maximum permissible mass exceeds 3,500 kg.
b) Motor vehicles with two axles, whose maximum permissible mass exceeds 3,500 kg, towing a trailer with two axles.
c) Motor vehicles with three axles, whose maximum permissible mass exceeds 3,500 kg, towing a trailer, regardless of the number of axles of the trailer.

Before paying the toll, please check the vehicle category and toll amount on the toll lane display. If you need additional information, contact our Help Desk before making your payment by pushing the button with earphone picture.

The toll system applicable on the Istrian motorway classifies vehicles into five categories. Classification criteria are in compliance with the Roads Act (OG 84/11, 22/13, 54/13, 148/13, 92/14, 110/19, 144/21, 114/22, 4/23 and 133/23) – Tolling Ordinance (OG 139/13, 122/14, 96/17, 151/22 and 88/24).

Current vehicle classification rules can be found in the official Bina-Istra Toll Price List and the related Terms and Conditions (1 MB). Download here.

Toll-free phone number
0800 600 601
 (calls from Croatia only)

International calls
+385 (0)52 219 316

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CATEGORY III

a) Motor vehicles with two or three axles, whose maximum permissible mass exceeds 3,500 kg.
b) Motor vehicles with two axles, whose maximum permissible mass exceeds 3,500 kg, towing a trailer with one axle.
c) Motor vehicles defined in Category II, towing a trailer, regardless of the number of axles of the trailer.

Before paying the toll, please check the vehicle category and toll amount on the toll lane display. If you need additional information, contact our Help Desk before making your payment by pushing the button with earphone picture.

The toll system applicable on the Istrian motorway classifies vehicles into five categories. Classification criteria are in compliance with the Roads Act (OG 84/11, 22/13, 54/13, 148/13, 92/14, 110/19, 144/21, 114/22, 4/23 and 133/23) – Tolling Ordinance (OG 139/13, 122/14, 96/17, 151/22 and 88/24).

Current vehicle classification rules can be found in the official Bina-Istra Toll Price List and the related Terms and Conditions (1 MB). Download here.

Toll-free phone number
0800 600 601
 (calls from Croatia only)

International calls
+385 (0)52 219 316

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Before paying the toll, please check the vehicle category and toll amount on the toll lane display. If you need additional information, contact our Help Desk before making your payment by pushing the button with earphone picture.

The toll system applicable on the Istrian motorway classifies vehicles into five categories. Classification criteria are in compliance with the Roads Act (OG 84/11, 22/13, 54/13, 148/13, 92/14, 110/19, 144/21, 114/22, 4/23 and 133/23) – Tolling Ordinance (OG 139/13, 122/14, 96/17, 151/22 and 88/24).

Current vehicle classification rules can be found in the official Bina-Istra Toll Price List and the related Terms and Conditions (1 MB). Download here.

CATEGORY II

a) Motor vehicles with two axles, of a height more than 1.90 m, whose maximum permissible mass does not exceed 3,500 kg.

b) Motor vehicles belonging to Category I and Category IA vehicle towing a trailer, regardless of the number of axles and height of the trailer.

Toll-free phone number
0800 600 601
 (calls from Croatia only)

International calls
+385 (0)52 219 316

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Before paying the toll, please check the vehicle category and toll amount on the toll lane display. If you need additional information, contact our Help Desk before making your payment by pushing the button with earphone picture.

The toll system applicable on the Istrian motorway classifies vehicles into five categories. Classification criteria are in compliance with the Roads Act (OG 84/11, 22/13, 54/13, 148/13, 92/14, 110/19, 144/21, 114/22, 4/23 and 133/23) – Tolling Ordinance (OG 139/13, 122/14, 96/17, 151/22 and 88/24).

Current vehicle classification rules can be found in the official Bina-Istra Toll Price List and the related Terms and Conditions (1 MB). Download here.

CATEGORY I

Motor vehicles with two axles, of a height up to 1.90 m

Toll-free phone number
0800 600 601
 (calls from Croatia only)

International calls:
+385 (0)52 219 316

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CATEGORY IA

Motorbikes, mopeds with 3 wheels and all-terrain vehicles (quads)

Before paying the toll, please check the vehicle category and toll amount on the toll lane display. If you need additional information, contact our Help Desk before making your payment by pushing the button with earphone picture.

The toll system applicable on the Istrian motorway classifies vehicles into five categories. Classification criteria are in compliance with the Roads Act (OG 84/11, 22/13, 54/13, 148/13, 92/14, 110/19, 144/21, 114/22, 4/23 and 133/23) – Tolling Ordinance (OG 139/13, 122/14, 96/17, 151/22 and 88/24).

Current vehicle classification rules can be found in the official Bina-Istra Toll Price List and the related Terms and Conditions (1 MB). Download here.

Toll-free phone number
0800 600 601
 (calls from Croatia only)

International calls
+385 (0)52 219 316

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SMS TOP-UPS

Top up your ENC account via your mobile phone

SMS Top Up Service is available 24/7
and is the fastest way of account top-up*

*Service available only with a mobile phone issued by a Croatian telecom operator and a credit card issued to the name of the user. Text message price 0,11 € (VAT included).

Access
SMS Top-Up

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BANK CARD TOP-UPS

Pay by bank card of your choice for a secure and fast top-up

Register your card for an even faster top-up

Access Bank Card Top-Up

Access is possible via link naplata.bina-istra.hr/m with user ID and PIN entry.
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2D BARCODE TOP-UPS

Select the newest top-up method and use your mBanking application to top-up the account with an amount of your choice by scanning the 2D Barcode

2D Barcode is ideal for those who want to top-up their account in a fast, secure and simple way

* Payments made via 2D barcodes to Bina-Istra's account will be visible on the subscriber's account on the day the payment is recorded on Bina-Istra's bank statement. As a rule, payments are recorded on the same day by 18:00 hrs (on a working day) or the next working day, but this is solely dependent on the user's bank terms and conditions.

See instructions for use of the service

Access
2D Barcode
Top-Up

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TOP UP BY REQUESTING A QUOTATION-PROFORMA INVOICE

Topping-up based on a pro-forma invoice is a proven method of payment for companies*

Visit your user pages to select the preferred amount of top-up and make payment based on the proforma invoice

* Payments of the proforma invoice made to Bina-Istra's account will be visible on the subscriber's account on the day the payment is recorded on Bina-Istra's bank statement. As a rule, payments are recorded on the same day by 18:00 hrs (on a working day) or the next working day, but this is solely dependent on the user's bank terms and conditions.

Access Proforma Invoice Top-Up

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POINTS OF SALE

Our staff will be happy to provide information on the services we offer

Our points of sale are located at:
- Učka Tunnel Toll Plaza (Istrian end)
- Pula Toll Plaza
- Umag Toll Plaza

Toll-free phone number
0800 600 601
(calls from Croatia only)

International calls
+385 (0)52 219 316

Points of sale and toll-free phone service working hours:
MON to SAT from 07:00 to 19:00
Points of sale are closed on Sunday and public holidays.

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ONLINE ORDER FORM

Order your ENC On-Board Unit online, select your preferred delivery method and become our subscriber.

WOULD YOU LIKE TO BE CONTACTED?

Leave your contact details so that we can contact you and complete the online purchase

Order Form

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Call centre
+385 (0) 52 219 316

Call center business hours:
MON – SAT 07:00 – 19:00
On Sundays and public holidays the points of sale are closed.

E-mail: Ova e-mail adresa je zaštićena od spambota. Potrebno je omogućiti JavaScript da je vidite.

Public Relations
E-mail: Ova e-mail adresa je zaštićena od spambota. Potrebno je omogućiti JavaScript da je vidite.
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Address: Zrinšćak 57, Lupoglav 52426
Tel: +385 (0)52 60 11 13
Fax: +385 (0)52 60 11 19


Public Relations
E-mail: Ova e-mail adresa je zaštićena od spambota. Potrebno je omogućiti JavaScript da je vidite.