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Disabled Persons

 

iskaznica

The Public Roads Act (OG 84/2011) exempts from payment of the toll persons whose certified physical damage has caused the inability of lower extremities of 80% or more, Croatian War Invalids with 100% physical damage and legally blind persons with physical damage of sight of 100%. The exemption applies to only one personal vehicle which is in their possession or is used on the basis of a leasing contract.

Requests to obtain a SMART card enabling free passage to disabled persons must be delivered personally or by mail to the address of the Croatian Motorways Maintenance and Tolling: Hrvatske autoceste, održavanje i naplata cestarine d.o.o., Jadranska avenija 6, 10250 Lučko.

For further information on issuing and extending of SMART cards for the disabled please call:
01 6504 812
01 6504 813
or the toll-free phone number 0800 0422.

Working hours of the Croatian Motorways Maintenance and Toll Payment office at Lučko: Monday to Friday from 8 a.m. to 4 p.m.

Find more here.

 
 
 

 

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Do you have any questions?

The best model for users who wish to use the ENC device
with maximum flexibility and the possibility of traveling
on all ENC toll lanes in Croatia

TRAVEL
 AND PAY LATER

TRAVEL
ACROSS CROATIA

1 ENC
 FOR ALL
VEHICLE CATEGORIES

NO NEED
TO TOP-UP
YOUR ACCOUNT

ENC Next package with deferred payment is a service of electronic toll payment (by using an ENC device) that charges previously registered credit card (Diners, Mastercard, VISA, or INA card) for every transaction made on the Istrian motorway at full price. Credit card registration at one of the Bina-Istra points of sale activates the user account that provides a detailed listing of trips at the end of the month.

The advantages of using this service are simple cruising through toll areas, no need for prepayment to a user account, trip payments are made at the end of the month by the registered credit card, and the possibility of traveling on Hrvatske autoceste Ltd motorway sections (according to their terms and conditions) without need for additional registration.

This ENC package is used with an ENC device that can be bought at the price of 16,59 € (125,00 kn) at any Bina-Istra point of sale or at Hrvatske autoceste Ltd point of sales at their current prices. Existing ENC devices issued by the Croatian motorway service providers (HAC or Bina-Istra) can also be used with previous registration at one of the Bina-Istra points of sale. This ENC package allows using ENC device for trips of any vehicle categories at full price as well.

The Bina-Istra points of sale can be found at Učka Tunnel, Umag, and Pula toll plazas. Working hours Monday to Saturday from 07:00 to 19:00.

Currency exchange rate: 1€ = 7,53450 kn

kartice logotipi

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CALL US OR ARRANGE A CALL

If you have any questions or difficulties, or if you want to learn more about our services, call our operator
or arrange a call

CALL US

ARRANGE A CALL

Toll-free phone number
0800 600 601
(calls from Croatia only)


International calls
+385 (0)52 219 316


Toll-free phone service working hours:
MON to SAT from 07:00 to 19:00
Points of sale are closed on Sunday and public holidays.

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WRITE TO US

Send us your questions or suggestions now via the online form below. Our Customer Service will respond as soon as possible.

Write to us now

Write to us to our mailing address:

Bina-Istra
Služba za korisnike
Zrinšćak 57
52426 LUPOGLAV

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CALL US OR ARRANGE A CALL

If you have any questions or difficulties, or if you want to learn more about our services, call our operator
or arrange a call

CALL US

ARRANGE A CALL

Toll-free phone number
0800 600 601
(calls from Croatia only)


International calls
+385 (0)52 219 316


Toll-free phone service working hours:
MON to SAT
7:00 to 19:00
Points of sale are closed on Sunday and public holidays.

Slide background

WRITE TO US

Send us your questions or suggestions now via the online form below. Our Customer Service will respond as soon as possible.

Write to us now

Write to us to our mailing or e-mail address:

Bina-Istra
Služba za korisnike
Zrinšćak 57
52426 LUPOGLAV

E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

Our Highlights

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Call centre
+385 (0) 52 219 316

Call center business hours:
MON – SAT 07:00 – 19:00
On Sundays and public holidays the points of sale are closed.

E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

Public Relations
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
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Address: Zrinšćak 57, Lupoglav 52426
Tel: +385 (0)52 60 11 13
Fax: +385 (0)52 60 11 19


Public Relations
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.